Privacy

What we store

All of it, and nothing else:

• Your email address — it is the account, because there is no password.
• Sign-in codes and session tokens, stored hashed, and short-lived.
• Your progress: which lessons you have played and where you stopped in each one.
• Your answers to comprehension questions, and whether they were right.
• Your purchases and what they entitle you to.
• Your first language, if you choose one for pronunciation drills.

What we do not store

No recordings of you. Phase 1 has no speaking practice, nothing on this site asks for your microphone, and no audio of you exists anywhere in it. This is written down because it is going to change: speaking practice is planned, and when it arrives this page changes before the feature ships, not after.

No password, because there is not one. No advertising or cross-site tracking, no analytics profile sold to anyone, and no card details — those go from your browser to Stripe and never reach us.

Who processes it

Six companies, each for one job:

• Stripe — payments and receipts. Your card details go to Stripe, not to us.
• Resend — sending the six-digit sign-in code to your email address.
• Cloudflare — hosting the site and delivering the audio.
• Neon — the database holding your account, progress and purchases.
• Sentry — error reports when something breaks, so we can fix it.
• Anthropic — writing lesson scripts before publication. No customer data is ever sent to it.

Why we are allowed to hold it

Your email address and your purchases are needed to perform the contract you entered when you bought a package. Progress and answers are there because the product does not work without them — a player that cannot remember where you stopped is not the product described on the pricing page. Error reports are our legitimate interest in a service that works.

We do not sell your data, and we do not share it for advertising.

How long

Your account and its progress stay while the account exists. Purchase and payment records are kept for as long as tax and accounting law requires, which is longer, and which is why deleting your account does not delete the record that you paid.

Deleting your account

Email support@readbackenglish.com from the address on the account and ask. We delete the account, its progress and its answers within 30 days, and tell you when it is done.

You can also ask us for a copy of what we hold, or ask us to correct it. Depending on where you live you may have a right to complain to a data protection authority; asking us first is usually faster.